{"id":347,"date":"2022-12-11T10:37:08","date_gmt":"2022-12-11T10:37:08","guid":{"rendered":"https:\/\/ketamsclinic.com\/?page_id=347"},"modified":"2025-05-25T15:14:51","modified_gmt":"2025-05-25T15:14:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/ketamsclinic.com\/es\/refund-policy\/","title":{"rendered":"refund policy"},"content":{"rendered":"<h2>Refund Policy | Ketams Clinic<\/h2>\n<p>At Ketams Clinic, we strive to provide high-quality products and excellent customer service. However, due to the nature of our products, we have specific policies regarding refunds and returns. Please read the following carefully.<\/p>\n<hr \/>\n<h3>1. No Refunds on Products<\/h3>\n<p>Due to the sensitive nature of our products, <strong>all sales are final<\/strong>. We do <strong>not offer refunds<\/strong> or returns once an order has been confirmed and shipped.<\/p>\n<hr \/>\n<h3>2. Order Issues and Compensation<\/h3>\n<p>If your order does not arrive or you experience a shipping problem, please contact us immediately at <strong><a href=\"mailto:support@ketamsclinic.com\">support@ketamsclinic.com<\/a><\/strong> with your order details. We will:<\/p>\n<ul>\n<li>Provide proof of shipment to verify delivery.<\/li>\n<li>Investigate the issue with the shipping carrier.<\/li>\n<li>Offer compensation or reshipment <strong>only if the problem is confirmed to be on our side<\/strong>.<\/li>\n<\/ul>\n<hr \/>\n<h3>3. Incorrect or Damaged Items<\/h3>\n<p>If you receive the wrong item or a damaged product, please notify us within <strong>48 hours of delivery<\/strong> by sending photos and order details to <strong><a href=\"mailto:support@ketamsclinic.com\">support@ketamsclinic.com<\/a><\/strong>. We will evaluate the claim and provide solutions if applicable.<\/p>\n<hr \/>\n<h3>4. Cancellation Policy<\/h3>\n<p>Orders cannot be canceled once payment has been processed. Please review your order carefully before confirming your purchase.<\/p>\n<hr \/>\n<h3>5. Discretion and Privacy<\/h3>\n<p>Your privacy is important to us. All refund or shipping issues are handled discreetly and professionally, respecting your confidentiality.<\/p>\n<hr \/>\n<h3>6. Contact Us<\/h3>\n<p>For any questions about your order or our refund policy, please contact our support team:<\/p>\n<ul>\n<li><strong>Email:<\/strong> <a href=\"mailto:support@ketamsclinic.com\">support@ketamsclinic.com<\/a><\/li>\n<li><strong>Phone:<\/strong> +1 (555) 123-4567 (Mon-Fri, 9 AM \u2013 6 PM UTC)<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Refund Policy | Ketams Clinic At Ketams Clinic, we strive to provide high-quality products and excellent customer service. However, due to the nature of our products, we have specific policies regarding refunds and returns. Please read the following carefully. 1. No Refunds on Products Due to the sensitive nature of our products, all sales are [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-347","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ketams Clinic Refund Policy | No Refunds &amp; Order Support<\/title>\n<meta name=\"description\" content=\"Read Ketams Clinic\u2019s refund policy. All sales are final. Contact support for order issues or shipping problems. 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