{"id":802,"date":"2026-08-12T11:28:16","date_gmt":"2026-08-12T11:28:16","guid":{"rendered":"https:\/\/ketamsclinic.com\/?page_id=802"},"modified":"2026-08-13T00:20:00","modified_gmt":"2026-08-13T00:20:00","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ketamsclinic.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<h1>Privacy Policy \u2013 Ketams Clinic<\/h1>\n<p>Ketams Clinic respects your privacy and is committed to protecting personal information that may be collected when you visit or use our website.<\/p>\n<p>This Privacy Policy explains what personal information we may collect, why we process it, how it may be used, how long it may be retained, when it may be shared and what rights you may have regarding your personal information.<\/p>\n<p>This policy applies to information collected through <a href=\"https:\/\/ketamsclinic.com\/\">ketamsclinic.com<\/a> and related website interactions.<\/p>\n<h2>1. Who We Are<\/h2>\n<p><strong>Website:<\/strong> Ketams Clinic<\/p>\n<p>For purposes of applicable data-protection legislation, the organization identified above may act as the data controller for personal information processed through this website, depending on the particular processing activity.<\/p>\n<h2>2. Information We May Collect<\/h2>\n<p>The information we collect depends on how you interact with the website. We may collect information that you voluntarily provide and technical information that is automatically generated when you access the website.<\/p>\n<h3>Information You Provide Directly<\/h3>\n<p>Depending on the features you use, information you provide may include:<\/p>\n<ul>\n<li>Name or other identifying information<\/li>\n<li>Email address<\/li>\n<li>Telephone number<\/li>\n<li>Postal or billing address<\/li>\n<li>Information submitted through contact forms<\/li>\n<li>Information contained in messages or inquiries<\/li>\n<li>Account information, where user accounts are available<\/li>\n<li>Order or transaction information, where applicable<\/li>\n<li>Preferences or information voluntarily provided when communicating with us<\/li>\n<\/ul>\n<p>You should avoid submitting unnecessary sensitive personal information through general contact forms or other website fields.<\/p>\n<h3>Technical Information<\/h3>\n<p>When you access the website, certain technical information may be automatically processed. Depending on our hosting, security, analytics and other technical services, this may include:<\/p>\n<ul>\n<li>IP address<\/li>\n<li>Browser type and version<\/li>\n<li>Operating system<\/li>\n<li>Device information<\/li>\n<li>Pages visited<\/li>\n<li>Referring website or URL<\/li>\n<li>Date and time of access<\/li>\n<li>General website interaction information<\/li>\n<li>Technical logs and security information<\/li>\n<\/ul>\n<h2>3. How We Use Personal Information<\/h2>\n<p>Depending on the circumstances, personal information may be used for purposes including:<\/p>\n<ul>\n<li>Responding to inquiries and communications<\/li>\n<li>Providing requested website services or information<\/li>\n<li>Managing user accounts, where applicable<\/li>\n<li>Processing orders or transactions, where applicable<\/li>\n<li>Providing customer support<\/li>\n<li>Maintaining website functionality<\/li>\n<li>Protecting the website against fraud, abuse and security threats<\/li>\n<li>Understanding website performance and usage<\/li>\n<li>Improving website content and functionality<\/li>\n<li>Complying with applicable legal obligations<\/li>\n<li>Establishing, exercising or defending legal claims where necessary<\/li>\n<\/ul>\n<p>We do not use personal information for purposes that are incompatible with the purposes for which it was collected without an appropriate legal basis or other lawful authorization.<\/p>\n<h2>4. Legal Bases for Processing<\/h2>\n<p>Where the GDPR applies, personal information must be processed on an applicable legal basis. The GDPR provides several possible legal bases, including consent, performance of a contract, compliance with a legal obligation, protection of vital interests, public interest and legitimate interests. The appropriate basis depends on the specific processing activity. :contentReference[oaicite:1]{index=1}<\/p>\n<p>Depending on the circumstances, we may rely on:<\/p>\n<ul>\n<li><strong>Consent:<\/strong> where you have actively consented to a particular processing activity.<\/li>\n<li><strong>Contract:<\/strong> where processing is necessary to provide a requested service or perform an agreement.<\/li>\n<li><strong>Legal obligation:<\/strong> where processing is necessary to comply with applicable law.<\/li>\n<li><strong>Legitimate interests:<\/strong> where processing is necessary for legitimate interests pursued by us or a third party, provided those interests are not overridden by your rights and interests.<\/li>\n<\/ul>\n<p>Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.<\/p>\n<h2>5. Health-Related Information<\/h2>\n<p>Because some areas of the website may concern health, medicines or related subjects, visitors should exercise care when submitting information.<\/p>\n<p>Do not submit medical records, diagnoses, treatment histories or other sensitive health information through a general contact form unless the website specifically requests such information through an appropriate and secure process.<\/p>\n<p>Health information is treated as a special category of personal data under the GDPR and receives additional protection. :contentReference[oaicite:2]{index=2}<\/p>\n<h2>6. Contact Forms and Communications<\/h2>\n<p>If you contact us through a website form, email address or another communication channel, we may process the information you provide in order to respond to your inquiry and maintain an appropriate record of the communication.<\/p>\n<p>The information processed may include your name, email address, telephone number and the contents of your message, depending on what you submit.<\/p>\n<p>We retain such information only for as long as reasonably necessary for the relevant purpose, subject to applicable legal and record-keeping requirements.<\/p>\n<h2>7. Accounts and Orders<\/h2>\n<p>If the website allows you to create an account or place an order, additional personal information may be processed to establish and administer your account, process the transaction, provide customer support and meet applicable legal obligations.<\/p>\n<p>Depending on the services used by the website, this may include identity, contact, billing, delivery, transaction and account information.<\/p>\n<p>Payment card information should be handled by the applicable payment service provider where the payment system is designed so that we do not directly store full payment-card details.<\/p>\n<h2>8. Cookies and Similar Technologies<\/h2>\n<p>Ketams Clinic may use cookies and similar technologies to provide essential website functionality, remember preferences, maintain sessions, improve performance, support security and, where applicable, understand website usage.<\/p>\n<p>The exact cookies used may change as website functionality and third-party services change.<\/p>\n<p>For detailed information about cookies used on the website, please see our <a href=\"\/cookie-policy\/\">Cookie Policy<\/a>.<\/p>\n<h2>9. Analytics and Website Performance<\/h2>\n<p>Where analytics or performance tools are enabled, information about website visits and interactions may be processed to understand how visitors use the website and to improve its performance and content.<\/p>\n<p>Where required by applicable law, non-essential analytics or tracking technologies will be used only after the appropriate consent has been obtained.<\/p>\n<p>The specific analytics services actually enabled on the website should be identified in the final version of this policy.<\/p>\n<h2>10. Security and Fraud Prevention<\/h2>\n<p>We may process technical information, including IP addresses, device information and security logs, to protect the website and its users against malicious activity, fraud, unauthorized access, spam and other security threats.<\/p>\n<p>Security-related processing may be performed directly by us or by technical service providers acting on our behalf.<\/p>\n<h2>11. Who We May Share Information With<\/h2>\n<p>We do not sell personal information merely because you visit our website.<\/p>\n<p>Depending on how you use the website, personal information may be shared with service providers that help us operate the website or provide requested services.<\/p>\n<p>These may include, where actually used:<\/p>\n<ul>\n<li>Website hosting and infrastructure providers<\/li>\n<li>Email and communication providers<\/li>\n<li>Payment service providers<\/li>\n<li>Shipping or fulfillment providers, where applicable<\/li>\n<li>Security and anti-spam providers<\/li>\n<li>Analytics and website-performance providers<\/li>\n<li>Professional advisers<\/li>\n<li>Government authorities or law-enforcement bodies where legally required<\/li>\n<\/ul>\n<p>Third-party service providers should receive only the information reasonably necessary for the service they provide and should process information in accordance with applicable contractual and legal requirements.<\/p>\n<h2>12. International Data Transfers<\/h2>\n<p>Some service providers used by websites may process personal information in countries outside the European Economic Area.<\/p>\n<p>Where personal information is transferred outside the EEA and the GDPR applies, appropriate safeguards should be used where required by applicable law.<\/p>\n<p>Depending on the circumstances, these safeguards may include an adequacy decision, appropriate contractual safeguards or another legally recognized transfer mechanism.<\/p>\n<p>The specific international transfers applicable to this website depend on the third-party services actually enabled.<\/p>\n<h2>13. Data Retention<\/h2>\n<p>We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.<\/p>\n<p>The appropriate retention period depends on the type of information and the reason for processing it.<\/p>\n<p>For example, information relating to an ongoing inquiry may be retained for the period reasonably necessary to respond and manage the matter, while transaction or accounting records may need to be retained for longer periods to satisfy legal obligations.<\/p>\n<p>The GDPR principle of storage limitation requires personal information to be kept for no longer than necessary for the purposes for which it is processed. :contentReference[oaicite:3]{index=3}<\/p>\n<h2>14. Your Data Protection Rights<\/h2>\n<p>Where the GDPR applies, you may have rights concerning your personal information, subject to applicable conditions and exceptions.<\/p>\n<p>These may include:<\/p>\n<ul>\n<li><strong>Right to be informed<\/strong> about how your information is processed.<\/li>\n<li><strong>Right of access<\/strong> to personal information held about you.<\/li>\n<li><strong>Right to rectification<\/strong> of inaccurate or incomplete information.<\/li>\n<li><strong>Right to erasure<\/strong> in circumstances where applicable.<\/li>\n<li><strong>Right to restriction<\/strong> of processing in certain circumstances.<\/li>\n<li><strong>Right to data portability<\/strong> where applicable.<\/li>\n<li><strong>Right to object<\/strong> to certain processing activities.<\/li>\n<li><strong>Right to withdraw consent<\/strong> where processing is based on consent.<\/li>\n<\/ul>\n<p>The availability of a particular right depends on the circumstances and the legal basis for the processing. The European Data Protection Board identifies these rights and notes that not every right applies in every situation. :contentReference[oaicite:4]{index=4}<\/p>\n<h2>15. How to Exercise Your Rights<\/h2>\n<p>To make a privacy or data-protection request, contact us using:<\/p>\n<p>When making a request, please provide enough information for us to understand the request and verify your identity where reasonably necessary.<\/p>\n<p>We will handle valid requests in accordance with applicable data-protection law.<\/p>\n<h2>16. Right to Lodge a Complaint<\/h2>\n<p>If you believe that your personal information has been processed unlawfully or that your data-protection rights have not been respected, you may have the right to lodge a complaint with the data-protection authority in the country where you live, work or where you believe an infringement occurred.<\/p>\n<p>For European users, the relevant national Data Protection Authority can provide information about complaints and enforcement.<\/p>\n<h2>17. Data Protection Officer<\/h2>\n<p><strong>Data Protection Officer:<\/strong> [INSERT DPO DETAILS IF A DPO IS REQUIRED OR APPOINTED]\n<p>If no Data Protection Officer is legally required or appointed, this section should be removed or replaced with the appropriate privacy contact information.<\/p>\n<h2>18. Children&#8217;s Privacy<\/h2>\n<p>Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.<\/p>\n<p>If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that the information can be reviewed and, where appropriate, deleted.<\/p>\n<h2>19. Third-Party Websites<\/h2>\n<p>Our website may contain links to external websites and resources.<\/p>\n<p>When you follow a link to another website, that website may have its own privacy policy, cookies and data-processing practices. We are not responsible for the privacy practices of websites that we do not operate.<\/p>\n<p>We recommend reviewing the privacy policy of any external website before providing personal information.<\/p>\n<h2>20. Changes to This Privacy Policy<\/h2>\n<p>We may update this Privacy Policy when necessary to reflect changes to our website, services, data-processing activities, technology or applicable legal requirements.<\/p>\n<p>The latest version will be published on this page with the applicable update date.<\/p>\n<h2>21. Contact Us<\/h2>\n<p>If you have questions about this Privacy Policy or the way your personal information is processed, please contact:<\/p>\n<p><strong>Ketams Clinic<\/strong><\/p>\n<p>You can also visit our <a href=\"\/contact-us\/\">Contact Us<\/a> page.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy \u2013 Ketams Clinic Ketams Clinic respects your privacy and is committed to protecting personal information that may be collected when you visit or use our website. 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